Terms & Conditions

Please pay special attention to the clauses in bold as they may (a) limit the liability of Mamacos or a third party; (b) create risk or liability for You; (c) require You to release Mamacos or a third party from liability; (d) require You to acknowledge a fact.

        • Mamacos Curtaining CC (Registration No: 2002/097790/23) (“We“, “Us“, “Our“, “Mamacos “) provides the information on this website (mamacosonline.com) and sells the Goods offered via the Website, subject to the terms set out herein and as may be referenced herein (collectively, the “Terms“). “Use” of the Website includes browsing the Website and/or purchasing the Goods offered for sale via the Website. “Goods” refers to all the products advertised for sale via the Website.
        • The Terms govern the advertising, ordering, sale and delivery of Goods, and the use of the Website.
        • We may modify the Terms (“Amended Terms“). Amended Terms will be made available via the Website. By using the Website, You agree to the Terms. If You do not agree to the Terms, please terminate your Use of the Website. Each time You use the Website You agree to be bound by the Terms or the Amended Terms, as the case may be.
        • Before being able to purchase Goods, You must register as a user of the Website. To register, you must provide the information requested and select a unique username and password. You will need to log in with your username and password in order to purchase Goods.
        • An agreement of sale of the Goods only comes into effect when payment for Goods is received by Mamacos in its designated bank account. At this point the order will be considered as confirmed by both parties.
        • For custom orders, once an order has been confirmed, there will be a 20% cancellation fee on all orders that are cancelled, provided that no fabric has already been ordered, printed or cut.
        • In the event that fabric has already been ordered, printed or cut, unfortunately no refund will be provided for cancellations.
        • Payment for Goods can be made via Direct Bank Deposit Or Electronic Funds Transfer.
        • Proof of payment for all Bank Deposits or EFTs must be sent through to [email protected]
        • Mamacos will not deliver any Goods until payment has been received in full.
        • For custom & bulk orders, delivery lead times may vary according to scope of production and volume of order, we will endeavour to advise you with regard to the closest delivery date. We will aim to have items shipped as early as possible. Generally this would be a minimum of 10-21 working days after confirmation of artwork, quantities, sizes of product ordered.
        • Free delivery will be provided, under certain conditions for selected items and quantities. This will be clearly communicated on those product pages and will only be eligible for delivery within the Cape Town metro area.
        • For delivery to all other areas, outside of Cape Town metro, we will only be able to provide you with a quote for delivery charges once the order has been placed.
        • Please ensure that there is someone at the delivery address designated by you for delivery during the registration process (“Delivery Address”) to receive and sign for the delivery as some of the Goods may be perishable and must be refrigerated or put into the freezer as soon as they are delivered. If there is no one to receive the order, the Goods will be taken back to Our premises at 121 Main Road, Diep River, Cape Town. The Goods can then be collected which collection must be within 48 hours of the initial delivery or You may request a redelivery within such 48 hour period.
        • Our obligation to deliver Goods is fulfilled when we deliver the Goods to the Delivery Address or when you collect the Goods from our premises within 48 hours.
        • There may be circumstances where delivery is delayed due to circumstances which are unfortunately beyond our control, such as high traffic volumes and or bad weather conditions.
        • We will take reasonable efforts to accurately reflect the description, availability and purchase price of Goods on the Website but subject to Consumer Protection Act. No. 68 of 2008 as read with any of its regulations (“CPA”), We will not be liable for any loss, liability, damage or expense arising from any inaccurate description or unavailability or incorrect purchase price of any Goods.
      1. DISCOUNTS
        • We may offer discounts on Goods from time to time (“Specials”). The amount of stock available for a Special may be limited. Once a Special is sold out, the Goods in question will no longer be available at the discounted price.
        • If you place Goods subject to a Special in your shopping cart but do not complete the order and pay for the Goods, the Goods will not be reserved for you. We will only reserve Goods subject to the Special once We have received payment from you.
        • It is your responsibility to ensure that the Goods are what you ordered and meet your requirements. Unfortunately, for hygienic reasons, we cannot accept returns on any of our Face Masks or perishable Goods. If you experience any problems when you receive your Order please contact us straight away.
        • All goods (other than Face Masks or perishable Goods) may be returned within fourteen (14) days of receipt of the Goods. If the packaging is not damaged and only once goods are checked will you be refunded the purchase price of the returned Goods. Returns beyond this period are at our sole discretion.
        • Other than Face Masks or perishable Goods, should you not be satisfied with any Goods purchased, you may return the Goods for a refund or exchange only if the Goods have not been damaged, opened, altered and are in a saleable condition, with labels attached.
        • You can go to the “checkout page” by clicking on the “My Cart” button, then click on “Check Out”. This will direct you to the checkout page.
        • Once on the checkout page you can review your shopping cart and user information. You will then be required to verify your Order details and delivery information.
        • The order is now ready to be submitted. In order to complete the process you will be required to “agree”” to the terms and conditions and click on “Place Order”.
        • You will receive a confirmation advising you whether your order was successful or not. If the order was placed successfully, you will also receive an email confirming the order, along with an invoice for the order and you will be directed to the order history page.
        • You warrant that all information submitted by you is true, accurate, current and complete. You shall not misrepresent Your identity.
        • By using the Website, You grant Us the right to use information, data, materials and other content You provide via the Website for the purposes as set out in the Privacy Policy.
        • We may assume that all electronic communications which reasonably appear to originate from You or a person You have told Us is authorised to act on Your behalf are in fact from You and the form in which We receive the communication is the same as when it was first dispatched.
        • You may not:
          • use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Website without Our express written consent;
          • use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Website other than the search engines and search agents available through the Website and other than generally available third party web browsers;
          • post or transmit any file which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Website;
          • attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Website;
          • use the Website in a manner that would bring Us into disrepute;
          • access the Website for unlawful purposes or use the Website in a manner which infringes Our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of Our computer systems by any other person;
          • post or transfer any material to the Website that is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of Our or any other parties’ computer system.
        • We are entitled to remove any information You have submitted via the Website and/or suspend Your use of the Website at any time on notice to You.
        • We will protect and use Your personal information in accordance with Our Privacy Policy.
        • We own or are licensed to use all intellectual property rights in and to all materials, text, content, videos’, photographs, drawings and data (collectively, the “Materials“) made available on the Website. You may not reproduce, distribute, create a derivative, sell, broadcast or in any other way exploit the whole or any part of the Materials.
        • The Website and the Materials may not be reproduced, duplicated or copied or otherwise exploited for any purpose without Our express prior written consent.
        • We own or are licensed to use the trademarks, names, logos and service marks (collectively, the “Trademarks“) displayed on the Website, whether registered or unregistered. You must obtain Our prior written permission should You want to use any of the Trademarks.
        • Although We will always try to ensure the Website is available, the Website is provided “as is”. Subject to the CPA We give no warranties, representations, statements or guarantees (whether express, implied in law or residual) in this regard.
        • Subject to the CPA, We:
          • supply all Goods “as is”;
            • disclaim all implied warranties of merchantability or fitness for a particular purpose;
            • do not warrant that the Website or any information obtained from use of the Website will:
            • be uninterrupted, timely, secure or error free;
            • meet any particular measure of accuracy, completeness or reliability, performance or quality;
            • be free of viruses or any other data or code which has the ability to corrupt or adversely affect the operation of your computer, data or network.
        • You warrant that:
          • you are legally entitled to access the Website and purchase the Goods;
          • you have legal capacity to be bound by the Terms and conclude a sale for the Goods.
        • Subject to the CPA, we are not liable for any loss, liability, damage or expense (other than arising from Our fraudulent actions or gross negligence) of any nature which may be caused by or attributable, directly or indirectly, to:
          • the Goods
          • the Website;
          • your Use of or reliance on any information offered on or via the Website;
          • your acts or omissions;
          • a breach by you of the Terms;
          • the fact that We act on your instructions or instructions purported to emanate from you;
          • any error or omission in respect of information submitted to us.
        • If We are found to be liable, Our liability is limited to R50 or in the case of liability arising due to the Goods, the purchase price of the Goods in question.
        • Neither of us will be liable for any indirect or consequential loss or damage of whatever nature and however it may arise.
        • External links may be provided for Your convenience. We make no representation as to their content and use on any external links is at Your own risk. When visiting external links You must refer to their website’s terms and conditions.
      1. GENERAL
        • If there is any conflict between the Terms and the CPA, the CPA will apply.
        • These Terms are the sole record of the agreement between you and us in relation to the subject matter hereof. Neither of us are bound by any express, tacit or implied representation or warranty not recorded in these Terms. These terms replace all prior written and verbal communications, between us about the Goods.
        • If either one of us gives the other an indulgence or extension of time, doing so will not waive or limit any of our rights, unless we expressly agree in writing to waive or limit them.
        • You agree to accept any notice or legal process relating to the Terms at the email address provided during the registration process.
        • You must send any notice or legal process relating to the Terms to [email protected]
        • Either of us can change our physical address to any other physical address in South Africa, our telephone number and facsimile number and must give the other party written notice of the change.
        • All matters arising from or in connection with the Terms including its interpretation, validity, existence or termination for any reason shall be determined in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law.
        • A certificate signed by our Website Administrator will, unless the contrary is proven, be sufficient evidence of –
          • the date of publication and the content of the Terms,
          • the date of publication and the content of earlier versions of the Terms;
          • the date and content of any communication and notifications sent in terms of the Terms.


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